Privacy Policy

1. Introduction

This privacy policy explains how Simple Town collects, uses, and protects the personal data of users of www.simpletown.fr.

By accessing this site, you agree to this privacy policy.

2. Data Controller

ThePurpleRedStudio
Clermont-Ferrand, France

📧 info@simpletown.fr

3. Data Collected

We only collect data necessary for the proper execution of our services:

  • Order data: first and last name, postal address, email address, phone number, payment information.

  • Browsing data: IP address, device type, browser, pages visited, duration of visit.

  • Communication data: messages sent via the contact form, newsletter subscriptions, responses to our emails.

No sensitive data is collected.

4. Purpose of Processing

Personal data is used to:

  • Process and ship orders;

  • Manage customer relationships and after-sales service;

  • Send communications (newsletter, offers, updates) only if you have consented;

  • Improve user experience and site performance;

  • Comply with legal and accounting obligations.

5. Legal Basis for Processing

Processing is based on:

  • Execution of a contract (purchase of a product or service);

  • Consent (newsletter, cookies, forms);

  • Legitimate interest of Simple Town (site improvement, fraud prevention).

6. Data Retention

Data is kept:

  • For 3 years from the last commercial contact for prospects;

  • For 10 years for transaction-related data (accounting obligations);

  • Until consent is withdrawn for marketing data.

7. Data Sharing

Your data may be shared with:

  • Technical service providers (hosting, payment, delivery);

  • Legal authorities if required.

We never sell your personal data to third parties.

Payments are secure and handled by GDPR- and PCI-DSS-compliant platforms (Stripe, PayPal, Wix Payments, etc.).

8. Cookies

The site uses cookies to:

  • Ensure proper functioning;

  • Analyze traffic;

  • Personalize the user experience.

On your first visit, a banner allows you to accept or refuse non-essential cookies.
You can change your preferences at any time via your browser settings.

9. Security

Simple Town implements all necessary technical and organizational measures to protect your data:

  • Secure HTTPS connection;

  • Hosting compliant with security standards;

  • Restricted access to customer data.

10. Your Rights

Under the GDPR, you have the following rights:

  • Right to access, correct, and erase your data;

  • Right to restrict and object to processing;

  • Right to data portability;

  • Right to withdraw consent at any time.

To exercise your rights, contact us at:
📧 info@simpletown.fr

11. Data Transfer Outside the EU

Some service providers (e.g., Wix, email services, hosting) may be located outside the European Union.
In such cases, we ensure they provide adequate safeguards in compliance with the GDPR (standard contractual clauses or Privacy Shield certification where applicable).

12. Policy Changes

Simple Town reserves the right to modify this policy at any time.
The version in effect is the one valid at the date of site consultation.

13. Contact

For any questions regarding privacy or data protection:
📧 info@simpletown.fr
📍 Simple Town, Clermont-Ferrand, France